Freight forwarders and customs agents handle about 65% of all cargo transported by ship in Europe, and so have more interest in connecting supply chains in a holistic way than vessel operators.
It is no surprise, therefore, that forwarders are among the leaders in developing online platforms and systems that can change the way companies buy international shipping services.
New e-business models are gaining market traction, according to a Drewry Shipping Consultants’ white paper that assesses the implications for forwarders, ocean carriers and others investing in technology to enable seamless transport networks.
