The country’s Transportation Safety Board (TSB) said failure to followprocedures was to blame for the 21,800–gt Coastal Inspiration (built 2008) slamminginto a dock at Duke Point in 2011, injuring 16 people and causing major damage.

"The bow door, the starboard sideshell and the rubbing plate of the Coastal Inspiration were damaged, puttingit out of service for 23 days,” the report said.

“The